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7 Reasons to Consider Hosted Contact Center Solutions
SaaS, Hosted, Cloud-based…whatever we call it, contact centers are interested. This technology option offers flexibility, speed, innovation and reliability with low demands on human and financial...
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Gotchas for Cloud-Based Contact Center Solutions
Through our work with clients, we’ve had the opportunity to assess cloud-based contact center solutions and their applicability to environments of all shapes and sizes. We’ve captured the benefits in a...
View ArticleCloud Contact Center Has Something For Everybody
Contact centers have long been interested in cloud contact center solutions to compensate for scarce IT resources and pursue enhanced contact center technology. As cloud solution providers have...
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